FAQs
Payments & Safety
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All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
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We accept payments from major credit card companies like Visa, Mastercard, and American Express.
We also accept Afterpay.
Shipping & Delivery
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Orders placed before 1pm AEST Mon-Fri will be packed and sent that same day.
Orders placed over the weekend will be packed and sent the next business day.
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Shipping rates can vary depending on your region and are calculated at checkout.
Here are the full details of our Shipping Policy.
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Yes, we offer free shipping for domestic orders over $150AUD.
Check the cart to see the current deal on free shipping.
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We ship both domestic and international!
Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.
Shipping Times
Returns & Refunds
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Yes, we offer refunds as Store Credit.
Please enquire for more information about our Refund policy. -
You can return an order to us for an exchange of item or store credit.
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To process a return make sure you have your order number handy, which you can find in your initial order confirmation email. Then follow these steps:
- Go to the returns portal on our website
- Enter your order number and postcode to verify your account and login to our return portal
- Select the products you are wanting to return from your order
- Follow the prompts that ask you about your return
- Confirm your return
Once we receive your order we will process an exchange or store credit depending on the nature of your return.
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A return request can be submitted within a month after the purchase is made.
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When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.
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When an order includes free shipping, only the cost of the return shipping is handled by the customer.
Sizing
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Our clothing is Unisex and based on our men’s fit. If you typically shop in women’s sizing you might find some of our clothing to have an “oversized” fit.
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Our clothing is designed to have a loose-fitting, but often customers that typically shop in men’s sizing will order their usual size. If for some reason a product runs small or large we will specify that in the product description.
If you’d like to be exact, we do have a sizing guide you can refer to for measurements.
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Yes, we do have a sizing guide available on each product page.
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You sure can! If you are unsure of a size and you order an item and find it to be too big or small, you can process an exchange with us by processing it as a return.
You'll get a Store Credit that you can use to select the correct sizing.
As a return, the shipping cost is handled by the customer.